Support / FAQ

Yes! We have been working with authorised distributors of game credits since 2019. With more than 3800 positive 5-star reviews and growing, you can shop with confidence!

Game recharges are available 24/7 and our Customer Support Team is available from 9am to 9pm daily! Before contacting our Customer Support Team, please take a look at our Frequently Asked Questions.

Do a full restart your game by killing the game application and re-launching it. If you still did not receive your order, kindly reach out to us with your order number and we will be happy to resolve any issues.

Please note that for Mobile Legends recharge events, the event only registers 'basic' diamonds and does not take into account 'bonus' diamonds.

Before adding to cart, we will display the breakdown of basic and bonus diamonds for your selected denomination.

For example: to fulfil a 250 diamonds recharge task, you will need to have at least 250 basic diamonds, where 258 diamonds is not enough because it only has 234 basic + 24 bonus diamonds.

Do also note that you will still receive both basic and bonus diamonds (full amount) in your account as this only applies for recharge events.

However, if the above is not related to the issue you're facing, please reach out to us so we can solve the issue ASAP.

With our reputable payment solutions providers - HitPay and XanPay, we accept PayNow, PayLah!, GrabPay, and GooglePay. We are also accepting overseas payment method in 10 different countries (Malaysia, Indonesia, Philippines, India, Hong Kong, Australia, Vietnam, Thailand, New Zealand, and South Korea).

At checkout, you can either scan, save, or take a screenshot of the unique QR code.

Open your banking / payment application and select the scan & pay feature. There, you will be able to scan the QR code or upload the saved image of the QR code from your gallery.

*Each QR code is unique and only valid for one-time use. Watch our video guide here!

To order via Bank Transfer, Credit Card or other payment methods, please WhatsApp us directly.